Last Updated: [12/08/2026]

We understand that circumstances may change, and you may need to modify your plans. Our policy regarding cancellations and refunds is as follows:

Appointment Cancellation

  • If you have booked an appointment online and need to cancel or reschedule, please contact us at least [24 hours] before your scheduled slot.
  • Cancellations can be requested by calling us directly at our contact numbers provided on the website.

Refund Policy

  • Consultation Fees: If a fee is paid online for an appointment, and you cancel within our notice period (as defined above), you may be eligible for a refund, subject to processing fees.
  • No-Show Policy: If you do not show up for your appointment and did not provide prior notification, the consultation fee may be forfeited.
  • Processing: Approved refunds will be processed through the original method of payment within [4-5] business days.

Contact Us For any questions regarding refunds or cancellations, please contact us at:

  • Phone: 0771 – 2433187 | 9981715555
  • Email: cncsraipur@gmail.com
  • Address: Chhattisgarh Eye Hospital and Research Centre, Telibandha, G.E. Road, Raipur, Chhattisgarh, 492006